SMS was, and continues to be, stuck in the dark ages of technology, with 160-character limits and no support for anything other than pure text. However, the point of WhatsApp was to replace SMS (and the lightly media-capable MMS) with a new platform that could overcome the limitations inherent in the archaic carrier-based messaging services. So, what exactly is WhatsApp? At its most basic level, it’s simply a chat app for exchanging messages with your friends, not unlike the SMS text messaging that’s built into nearly every mobile phone. What is WhatsApp? Joe Maring / DigitalTrends Since its 2014 acquisition by Facebook (now Meta), WhatsApp has reached a point where it’s now become the de facto standard for cross-platform messaging worldwide, with over 5 billion installs from the Google Play Store and 2 billion active monthly users. How to know if someone blocked you on WhatsApp WhatsApp now lets you add short video messages to chats Sunbird - the sketchy iMessage for Android app - just shut down What began in early 2009 as a small project by two former Yahoo engineers to replace SMS struck a chord, acquiring a quarter-million users in its first year and growing to 400 million by the end of 2013. While it’s far from the only game in town, one app that’s soared to the top of the digital food chain is WhatsApp. Luckily, WhatsApp made our list of the best iPhone Apps and our infamous list of the best Android apps out there. After all, apps designed for communicating with others don’t do you much good unless enough folks are using them. Yet, many of those fell by the wayside as they failed to achieve the critical mass of users needed to make them useful. You can also add the WhatsApp icon so that customers can see that the number is WhatsApp-enabled.Īlso, remember that we can port your current number or find you a number that is easy to remember.In fact, the Apple App Store and Google Play Store are both littered with apps that promised to be the next big thing in mobile communications.You can include the attribute: target=”_blank” to keep your website open in another tab.The link should not include spaces either. In the link, neither “00” nor “+” should be added before the international prefix.In this way, potential customers located in other countries can be contacted. It is important that, in the link, the number has the international prefix.Preliminary considerations before inserting the “contact via WhatsApp” button Clicking on a computer will open WhatsApp Web application. This way, clicking the link will open the WhatsApp application and they can contact your WhatsApp Business account. along with the virtual number with the international prefix. You just have to add a button or image on the company’s website containing a link like this: You can allow a visitor on your website to directly use the WhatsApp customer service number of your company. How to insert the WhatsApp contact link on your company website Detailed record of all calls made or received.Add a welcome voice-over or opening hours to your business number.Contact your customers by WhatsApp using your business number.Either with your smartphone, computer application, or desktop terminal. Receive and make calls from anywhere you have Internet access.Get a contact number for your company starting at 4€/month and use a single number for customer service: Benefits of using WhatsApp with a business number To learn more about this application, let’s see what WhatsApp Business is and what features it offers. Among others, it can assign tags, create quick replies or automated messages. WhatsApp Business also has additional functions designed to facilitate communication with our customers. ![]() ![]() Once the number has been validated, the application will let us pick which services we offer through our company and allow us to enter the website URL and other information that may be useful for our customers. In case we are registering a service for a fixed number we will have to select to receive a call since fixed and VoIP numbers cannot receive SMS messages. Next, we open the App and indicate the business number we want to use as a WhatsApp contact:Īs we see in the image, we can now indicate whether we want to receive an SMS or a call to tell us the validation code. To do this, we just have to download the WhatsApp Business app on our smartphone through Google Play Store (Android). In this way, it is no longer necessary to give business contacts our private mobile number, or have a dedicated number for this service. Since its new update, WhatsApp allows its users to make and receive calls over VoIP or fixed numbering.
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